Hosel Rockets Golf & Whiskey Lounge – Privacy Policy
Effective Date: 1/6/2025
At Hosel Rockets Golf & Whiskey Lounge (“we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our establishment, use our website, or engage with our services. By visiting our website or using our services, you agree to the terms outlined below.
Information We Collect
We may collect the following types of information when you visit our website, engage with us through our contact forms, make bookings or other purchases, or sign up for our rewards membership.
Personal Information
- First & Last Name
- Email address
- Phone number
- Age
Tracking Technologies
Our site uses analytics to track the total number of visitors, the number of visitors to each page, session time and other key metrics in order to evaluate our visitors’ preferences and the effectiveness of our website. The following information may be gathered when visiting our site:
- Browser and device details
- IP address
- Visit history and preferences
On-Site Activities
- Information related to reservations, purchases, and memberships
- Feedback or survey responses
How We Use Your Information
The personal information we collect is utilized in various ways to enhance our understanding of and ability to serve our customers, including:
- Service Delivery: Manage bookings, process payments, and tailor your experience
- Marketing and Promotions: Send personalized offers, newsletters, and event notifications. (with your consent)
- Operational Analytics: Improve services and optimize our operations
- Legal Compliance: Ensure adherence to local laws, including age verification and data protection regulations
Sharing Your Information
We do not sell your information. However, the following data points, which are not stored in any Hosel Rockets systems or databases, may be transmitted to Your Golf Booking (booking provider) and Toast (point-of-sale provider) for the purpose of processing payments and completing bookings:
- Credit Card Type, Number and CVV
- Address, Country, City, State, Zip Code
- Full Name
Additionally, your information may be shared with appropriate parties when required by law in order to protect our rights.
Protecting Your Information
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. If we are required by law to inform you of a breach of your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Your Privacy Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving promotional communications
- Request clarification about how your data is being used
To exercise these rights, please call us at (248) 599-3496 or send an email to our customer service inbox, [email protected]
Third-Party Links
Our website or materials may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the revised effective date.